Pricing

We have a very flexible pricing model – pay only for what you use.

AtroPIM can be deployed On-Premise, or as SaaS, in a private cloud. Regardless of deployment method, the core functionality remains identical. To enhance your solution, you can choose from a range of optional modules to extend the core functionality. You only pay for the features you use. AtroPIM is fully functional even without any additional modules. SaaS Usage requires a Support Package and a Resource Package. For On-Premise Usage Support Package is optional. We also offer optional services such as implementation, configuration, workshops, and training, to help you successfully integrate and use our software.

Software

You use the same software whether you deploy it as SaaS or On-Premise.

AtroCore


AtroCore is a data platform on which AtroPIM is built and is free for unlimited data sets and users.

  • Configurable data model
  • Configurable user interfaces
  • Configurable dashboards
  • Fine-grained access management
  • Over 20 data types
  • Hierarchies and data inheritance
  • Advanced saved searches
  • Bulk editing of data records and relations
  • Multilingualism
  • Change and action history
  • Scheduled background jobs
  • System and e-mail notifications
  • Measure units and automatic conversions
  • Management of accounts and contacts
  • Tools for teamwork and collaboration
  • Mobile-friendly User Interfaces

Free

PIM


AtroPIM is a module, which extends the functionality of the AtroCore data platform with product information management capabilities. AtroPIM is free for unlimited datasets and users.

  • Product Management
  • Hierarchical product variants
  • Hierarchical product property management
  • Brand management
  • Multiple category trees
  • Multiple product catalogs
  • Multiple currencies
  • Product classifications
  • Product live-cycle management
  • Full-fledged multi-channel support
  • Bidirectional product associations (upsell, cross-sell, etc.)
  • Multiple category trees
  • Custom text blocks
  • Management of any custom data

Free

Additional modules


AtroCore/AtroPIM can be extended with additional free or rented modules. You can see the rental prices and detailed descriptions for our modules in AtroCore Store.

  • Import – free
  • Export – free
  • Import: HTTP Request – free
  • Export: HTTP Request – free
  • Synchronization – paid
  • AI Integration - paid
  • Workflows – paid
  • Advanced Data Types – paid
  • Completeness – paid
  • Translations – paid
  • PDF Generator – paid
  • Microsoft 365 Connector – paid
  • Revisions – paid
  • Pricing - paid
  • and other ...

Free, buy or rent

Software Deployment

SaaS

You use our software, in a private cloud (cloud usage, SaaS model), set up individually for you.

  • Choose the Support Package you need (from 90 EUR/month).
  • Choose a Resource Package with dedicated resources (from 100 EUR/month).
  • We take responsibility for security and backups.
  • We regularly update and maintain the software.
  • To extend the core functionality of the software, you can buy or rent additional modules.
Installable Software
  • AtroCore (free, open-source)
  • PIM (free, open-source)
  • Other optional modules (free, purchased or rented)
Starting from 190 EUR/month (incl. support)

On-Premise

You can deploy our software on-premise in your own server infrastructure. We charge no resource usage in this case.

  • Get free community support.
  • To get professional support from us, you can subscribe to one of our Support Packages (starting from 90 EUR/month).
  • To extend the core functionality of the software, you can buy or rent additional modules.
  • You are responsible for the security and backups.
Installable Software
  • AtroCore (free, open-source)
  • PIM (free, open-source)
  • Other optional modules (free, purchased or rented)
Starting for free (without support)

Resource Packages (Cloud Hosting)

Resources will be charged only in case of SaaS Usage.

Starter

  • Unlimited data records and users
  • 4 GB RAM
  • 2 CPUs
  • 80 GB SSD
  • DB Backups
  • Snapshot Backups
  • Extra storage: 100 GB for 14 EUR/month

100 EUR/month


Contract term: 3 months
Notice period: 1 month
Billing: for 3 months in advance


Business

  • Unlimited data records and users
  • 8 GB RAM
  • 4 CPUs
  • 160 GB SSD
  • DB Backups
  • Snapshot Backups
  • Extra storage: 100 GB for 14 EUR/month

125 EUR/month


Contract term: 3 months
Notice period: 1 month
Billing: for 3 months in advance


Enterprise

  • Unlimited data records and users
  • 16 GB RAM
  • 8 CPUs
  • 240 GB SSD
  • DB Backups
  • Snapshot Backups
  • Extra storage: 100 GB for 14 EUR/month

160 EUR/month


Contract term: 3 months
Notice period: 1 month
Billing: for 3 months in advance


Custom

  • Unlimited data records and users
  • Custom RAM
  • Custom CPUs
  • Custom SSD
  • DB Backups
  • Snapshot Backups
  • Extra storage: 100 GB for 14 EUR/month

Negotiable


Contract term: 3 months
Notice period: 1 month
Billing: for 3 months in advance


Support Packages

Support Package is required for SaaS Usage and optional for On-Premise Usage.

Bronze Support

  • Commercial Support with SLAs
  • Access to new software releases (patches, updates and upgrades)
  • E-mail support
  • Usage of ticket system – 1 account
  • Response time to critical defects 8 hours
  • Support for production environment

90 EUR/month


Contract term – 3 months
Notice period – 1 month
Billing – for 3 months in advance


Silver Support

  • Everything in Bronze Support, plus:
  • Installation of new software releases
  • Telephone support: 7am - 4pm UTC
  • Emergency telephone hotline
  • Usage of ticket system – 2 accounts
  • Response time to critical defects - 4 hours
  • Support for test environment
  • Support for system integration

190 EUR/month


Contract term – 3 months
Notice period – 1 month
Billing – for 3 months in advance


Gold Support

  • Everything in Silver Support, plus:
  • Information Service
  • Installation of hotfixes
  • Dedicated support manager
  • Usage of ticket system – 5 accounts
  • Response time to critical defects - 2 hours
  • Support for custom features/modules
  • Advisory support for customer success
  • Real-time support via screen sharing
  • Onboarding Support
  • Creation of custom configurations
  • Developer support in written form
  • Support for staging environment
  • System integration monitoring

390 EUR/month


Contract term – 3 months
Notice period – 1 month
Billing – for 3 months in advance


Platinum Support

  • Everything in Gold Support, plus:
  • Highest priority
  • Individual conditions
  • Development of custom functionality/modules
  • Dedicated Support Team
  • Extended support hours
  • Access to Exclusive Resources
  • VIP support by our management team
  • Support for additional environments

Negotiable


Contract term – Negotiable
Notice period – Negotiable
Billing – Negotiable


Example of Price Calculation

  • Customer thinks about using AtroPIM as a SaaS solution in a private cloud provided by AtroCore or in his own server infrastructure (on-premise).

  • Customer considers Silver Support Package and Business Resource Package (for SaaS deployment only).

  • Customer plans to purchase 3 paid modules (in case of on-premise deployment) or rent these 3 modules in case of SaaS deployment.

  • As an additional service, AtroCore was to implement the software. The implementation project was to include: configuration of the data model, user interfaces, roles and permissions, import of product data and images and setup of simple workflows.

FAQ for SaaS / On-Premise Usage

Is onboarding included?
No, please contact us and we will discuss your specific needs, the level of our involvement and give you a quote.

Do you offer free trials?
If you install our Software on-premise, you can use it for as long as you like, free of charge. For one month we will answer all your questions and provide support at no cost to you, just contact us. For one month we can also create an individual demo instance for you (as SaaS), so you can try out the software without any limitations.

Is ordering onboarding services required?
No, you can implement the software yourself and/or let us implement only a part of the required tasks.

Do I need to purchase a Support Package?
For on-premise usage – no, you can use our Software free of charge for as long as you like without support from our side. For SaaS usage - yes.

Do you charge per user?
No. You can have as many users as you like. There is only a limit to the number of accounts you can use in our support ticketing system.

Are there any price-related limitations?
No. The number of SKUs, other records, images, documents, etc. is unlimited within your reserved resources.

Do I have a long term commitment?
All our contracts are for 3 months. If you are willing to sign a contract for 12 months or more, we will give you an additional discount.

What one-off and recurring costs will I have?
You will have one-off costs for onboarding, training and integration, which will be quoted individually for your business, based on your requirements. Costs for support, resources (only in case of SaaS) and modules will be recurring.

Are there any hidden costs?
No, our prices are completely transparent and flexible. You only pay for what you use.

When can I use the software for free?
If you install it on your own server infrastructure, you can use it for free as long as you like, but without any support from us.

How can I use the Software on-premise?
Our software is server-based, you need to run it on a server infrastructure. You can find the installation instructions in our documentation.

Are there any functional differences between On-Premise and SaaS Editions?
No, everyone uses the same software, regardless of the usage scenario or the availability of a Support Package.

Can I install and run the Software on Windows or Mac?
Our software is a server-based software, you need to have a Web Server to run it. There is no installation package for Windows or Mac, you need to configure the web server locally on your PC or Laptop to run it.

Can I subscribe to support later?
Yes, you can start using the software completely free of charge and subscribe to the support package when you feel you need it.

Integrations

We offer integrations with a lot of ERP systems, E-Commerce Platforms, CMS, Catalog Software, Print Software, Marketplaces, and other software.

ERP

  • SAP S/4 HANA
  • SAP Business One
  • Microsoft Dynamics
  • Infor
  • Odoo
  • and other ...

From 2900 EUR (one-off)


E-Commerce Platforms

  • Shopify
  • Adobe Commerce (Magento)
  • Salesforce Commerce
  • Shopware
  • WooCommerce
  • and other ...

From 2900 EUR (one-off)


Marketplaces

  • Amazon
  • Otto
  • Mercado Libre
  • Walmart
  • Galaxus
  • and other ...

From 2900 EUR (one-off)


Other

  • Channable
  • ChannelPilot
  • ChannelAdvisor
  • MS SQL Server
  • Oracle Database
  • and other ...

From 900 EUR (one-off)


FAQ for Integrations

Which cost will I have?
You pay for the one-off configuration of all required import/export feeds based on your requirements and for the modules used for the integration.

How integration is implemented?
For the integration, we use several modules to orchestrate and automate the data synchronization, depending on the available data delivery methods. We need to configure multiple import/export feeds, their sequences, and data mapping rules, define execution conditions and schedules, etc.

How much one time configuration cost?
Simple configurations start at 900 EUR, integration of some e-commerce platform will cost approx. 2900 EUR (plus modules). The cost of the modules starts at 1180 EUR to buy (59 EUR monthly to rent). Contact us to get a quote for your specific case.

Can configurations be adjusted later?
The configurations are very flexible and can be customized at any time in the future, without any programming.

What happens if error occurs?
The system will automatically attempt to repeat the job. You can also download the "data message", correct the error manually and execute the import/export job again manually.

Do I have logs?
You receive a very detailed execution log. You can also use dashlets for import/export statistics on your dashboard.

Which data can be synchronized?
We can synchronize absolutely all data - product data, customer data, order data, master data, any customer-specific data, etc.

How data can be synchronized?
We can synchronize data via database queries, file exchange or using REST/SOAP/GraphQL API requests.

How data synchronization can be triggered?
We can synchronize data based on a flexibly configurable time schedule or event-based.

Can I do the integration myself?
Yes, but that requires a lot of technical understanding. It is better to leave the initial integration to us, you can adapt it later if necessary.

Can I test the "XYZ Connector"?
No, "XYZ Connector" is not a module, it is a solution that consists of 2 or more modules and a one-time configuration of import/export feeds that require work to be performed. Due to our individual approach, we guarantee that the integration will always work, if not, we will refund you the full amount!

Can I install and use the" XYZ Connector" myself?
No, we do not offer "black box" connectors that do something that has been defined by the programmers. We approach each integration individually to guarantee 100% success.

Which Modules do I need for integration?
Depending on your needs the following modules can be used: Connector (almost always required), Workflows, Import/Export Feeds: Database, Import/Export Feeds: Remote Files, Import/Export Feeds: HTTP Request.

How recurring costs for an integration are calculated?
You only pay for the modules that are used in the integration. Let us assume that only the Connector and Export Feeds: HTTP Request modules are used for the integration. If you rent these modules, the monthly costs are 34.50 EUR (Connector) and 29.50 EUR (HTTP Request). You can also buy the modules - 690 EUR (Connector) and 590 EUR (HTTP Request), you may want to purchase the annual updates for these modules from the second year onwards, which cost 25% of the purchase price - (590 EUR + 690 EUR) * 0.25 = 320 EUR.

What if i need to make some changes in configurations?
You can do it yourself. If you are not confident enough to do this work yourself, we can do it for you. This work is charged on an hourly rate basis.

Additional Services

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Implementation

We can completely take over the software implementation, as a whole or in part, and provide you with best practices and solutions.

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Workshops and Trainings

We can train you employees to use our software in the most efficient way.

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Migration

We help you to migrate in a best possible ways all your data and workflows from any other system.

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Consulting

We provide expert advice and guidance on specific topics or issues, help you with your strategic planning.

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Integration

We integrate AtroCore for you with any third-party systems and can also ensure fully automated data exchange.

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Custom Development

We can develop custom modules for you to better meet your very special requirements.

Looking for a personalized demo or
a quick consultation?